gc66's Privacy Policy

1 Purpose of This Policy

Welcome to the gc66 platform. This Privacy Policy ("Policy") explains how your personal information is managed when you use gc66's website, mobile application, and related services ("Platform"). The purpose of this Policy is to give every user full transparency over their information and to confirm our commitment to protecting your privacy.

This Policy applies to all registered and unregistered users of the gc66 platform. By accessing the platform or creating an account, you are considered to have accepted the terms of this Policy.

2 Changes to This Policy

gc66 reserves the right to amend this Privacy Policy at any time. If a significant change is made, we will post a notice on the platform and update the "Last Updated" date at the top of this document. Continued use of the platform after any change means you have accepted the updated Policy. We recommend reviewing this page regularly.

3 What Information We Collect

gc66 collects only the information necessary to operate the platform. This information comes primarily from three sources: information you provide directly, information collected automatically, and information received from third parties.

Information You Provide Directly:

• Name, date of birth, and national identity details (for identity verification)
• Email address, phone number, and residential address
• Payment method details — such as bKash, Nagad, Rocket, or bank account numbers
• Messages and information you provide when contacting customer support

Automatically Collected Information:

• IP address, device type, and operating system
• Browser type, language settings, and time zone
• Pages visited on the platform, links clicked, and session duration
• Data collected from cookies and similar tracking technologies

4 How Information Is Collected

We collect information in several ways. You provide information directly when filling in registration forms, making deposits or withdrawals, and contacting customer support. Certain information is also collected automatically through cookies, log files, and web beacon technology. We may also receive necessary information from trusted third parties such as payment processors and identity verification services.

5 How Collected Information Is Used

gc66 uses collected information only for lawful and specific purposes. The main purposes are listed below:

• Account Management: Your information is used to create, verify, maintain, and secure your account.
• Transaction Processing: To ensure the secure processing of deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: To respond to your questions, complaints, and support requests.
• Fraud Prevention: To identify suspicious activity and maintain the security of the platform.
• Service Improvement: To analyse user experience and improve the quality of the platform.
• Responsible Gaming: To identify patterns of problematic behaviour and provide users with the support they need.
• Legal Compliance: To comply with applicable laws and regulations and to meet the requirements of regulatory authorities.

6 Marketing Communications

If you have consented to receive marketing messages, gc66 may send you promotional information based on your preferences. You can withdraw this consent at any time — through your account settings or by emailing [email protected] directly. After withdrawing consent you will no longer receive marketing communications, but important account-related messages will continue.

7 Transferring Information to Third Parties

gc66 does not sell your personal information or disclose it to third parties for commercial purposes. However, in certain situations it may be necessary to share information with trusted partners to operate the service:

• Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, or banking service providers.
• Identity Verification Services: With secure verification providers to confirm the validity of accounts.
• IT Infrastructure: With technology partners for cloud storage and server management.
• Legal & Regulatory Authorities: Where legally required in accordance with a court order or directive from an authority.

All third-party partners are required to comply with strict confidentiality agreements and may not use your information beyond the stated purpose.

8 Business Transfers

In the event of a sale, merger, or acquisition of any part of gc66's business, user information may form part of the transferred assets. In such a situation you will be notified in advance, and your information will remain subject to protection equivalent to or stronger than that provided under this Policy.

9 Security Measures

gc66 uses industry-standard security technology to protect your personal information. The main security measures are:

• SSL Encryption: All data exchanged between the website and your browser is encrypted using SSL/TLS technology.
• Data Encryption: Sensitive information stored on servers is protected with strong encryption algorithms.
• Access Controls: Only authorised staff have access to the information they need, and all access is logged.
• Firewalls & Intrusion Detection: Server infrastructure is protected by advanced firewalls and security monitoring systems.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.

However, it is not possible to guarantee 100% security when transmitting information over the internet. We therefore ask you to keep your account password confidential and to always log out after using an unfamiliar device.

10 Data Retention Period

gc66 retains your information for as long as it is needed to provide services or to meet legal obligations. Even after an account is closed, certain information may need to be retained for a legally specified period. Once no longer required, information is securely deleted or anonymised.

11 Use of Cookies

The gc66 platform uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your website browsing experience. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and operate core platform functions.
• Functionality Cookies: Used to remember your language preferences and personal settings.
• Analytics Cookies: To analyse website usage patterns and improve the service.

You can manage cookies by changing your browser settings. However, disabling certain cookies may mean that some platform features do not work correctly.

12 Your Rights Regarding Your Information

gc66 believes you should have full control over your own information. To that end, we provide you with the following rights:

• Right of Access: The right to receive a copy of the information gc66 holds about you.
• Right to Rectification: The right to request that inaccurate or incomplete information be corrected.
• Right to Erasure: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
• Right to Object to Processing: The right to object to your information being used for specific purposes.
• Right to Withdraw Consent: The right to withdraw consent given previously, in particular consent to marketing communications, at any time.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will process all valid requests within a reasonable timeframe.

13 Protection of Minors' Information

gc66 is a 21+ platform. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If you believe a minor is using our platform, please notify us.

14 International Data Transfers

gc66 operates primarily to serve users in Bangladesh. However, due to technical infrastructure requirements, your information may be processed or stored on servers in other countries. In such cases we ensure that transferred information is subject to protection equivalent to this Policy and is handled in compliance with applicable law.

15 Complaints & Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our customer support team. Our support team is available 24/7 in both Bengali and English.

16 Applicable Law & Jurisdiction

This Privacy Policy is governed by applicable laws and regulations. Any dispute relating to this Policy will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be handled in accordance with applicable law.

This Policy has been prepared in Bengali and that version is the official version. If a translation exists in any other language, the Bengali version will take precedence.